Guests can take a swim in the large indoor pool or seasonal outdoor pool with adjacent hot tub and river view. The fitness center is stocked with a stationary bike, bench press, free weights, and stair stepping. After a tough workout, relax in the sauna and steam room. There are also two indoor therapy spas.

Guests of the Shilo Inn can enjoy fresh fruit and coffee in the lobby. The Shilo Inn Restaurant and Lounge has an extensive menu of northwest cuisine, American classics, and a fine wine selection. Seasonal deck dining is available in the restaurant and the lounge has nightly entertainment. Room service is also available.

Business services include 24-hour fax and photocopy, audio/visual equipment arrangement, catering, and event planning. There is guest laundryroom on site and the hotel offers valet laundry service.

The hotel is located in a scenic area with the Deschutes River flowing along side the hotel. Rivers Edge Public Golf Course is adjacent and Bend River Mall is across the street. High Desert Museum is six miles away, Sun River is 17 miles, and Smith Rock State Park is 35 miles. The hotel provides an airport shuttle 24 hours a day. There is also a free to Mount Bachelor ski area (22 miles).